House Supervisor - Nursing Administration - Per Diem/Varied in Lancaster, CA at Antelope Valley Hospital

Date Posted: 7/9/2020

Job Snapshot

Job Description

Job Objective:

The House Supervisor is a Registered Nurse who is responsible for the coordination and evaluation of all phases of patient care. The House Supervisor works with all the units to facilitate the flow of patients in a timely and efficient manner.

Duties and Responsibilities:

A. Essential Duties

  1. Must meet all essential duties of a Registered Nurse.
  2. Accountable for patient flow in conjunction/coordination with Admitting and all nursing departments.
  3. Communicates and implements the policies and procedures of the hospital, as appropriate.
  4. Works as a facilitator to help identify and solve interdepartmental problems.
  5. Assists with staffing and reallocates staff to shortage areas when the need arises in conjunction with Nursing Office and Department Directors/Managers.
  6. Acts as a resource person for hospital staff.
  7. Acts as a liaison to hospital staff when patient problems or family/visitor situations arise in the absence of the department director/manager.
  8. Acts as both a liaison and facilitator between individual units, Case management and the Physician Advisor to provide information regarding difficult discharges. The goal is to manage these patients closely so care progresses from admission through discharge with the least amount of delay in collaboration with Case management and department director/manager.
  9. Prioritizes patient admissions for urgency and acuity according to needs.
  10. Follows and is knowledgeable of Volume Contingency Plan and Protocol.
  11. Acts as an incident commander, as needed.
  12. Acts as an administrative point of contact for the hospital in the absence of Administration. Responsible for the integration of the department into the primary functions of the hospital
  13. Reviews ED tracking board to ensure that patient will receive a bed in a timely fashion and the level of care is appropriate.
  14. Coordinates the ‘pull concept’ for patient placement. Bed Control will notify the HS when beds are ready. The HS will coordinate ‘pulling’ the patients to the assigned room within one hour. The HS, with the involvement of management, will coordinate staff to transfer the patient. At times, the HS may physically need to transfer the patient to the floor.
  15. Leads by example and serves as a professional role model.
  16. Actively listens and tries to understand before responding.
  17. Adheres to all Antelope Valley Hospital Compliance & Integrity Program policies and procedures.

B. Emergency and Capacity Management

  1. Resource for nursing units when patients require a higher level of care. Cares for the unstable patient requiring transfer to a higher level of care.
  2. Assesses patients in various areas of the hospital to ensure proper placement. Responsible for insuring patient needs are being met while awaiting transfer.
  3. Completes patient transfers into and out of facility following EMTALA Regulations.
  4. Certified in Mid Line insertion and maintenance (full-time/part-time positions).
  5. Directs activities of the Rapid Response Team.
  6. Responds to various emergency codes in the hospital, such as code blue, code stroke and code gray. Responsible for the coordination of care during the code.
  7. Promotes an environment in which the healthcare team can function cooperatively.
  8. Communicates effectively intra- and inter-departmentally at all levels, including patients, visitors, and physicians.
  9. Responsible for problem-solving and crisis intervention related to physicians, patient, families and staff.
  10. Follows chain of command appropriately.
  11. Communicates with Administrator On-Call, ED Charge Nurse, and DHS for implementation of “Crisis Diversion” situations in the Emergency Department.

C. Leadership and Management

  1. Adheres to standards of practice.
  2. Promotes AVH Service Excellence mission and goals.
  3. Ensures staff adheres to AVH policies and procedures.
  4. Participates in Disciplinary Process.

Non-Essential Duties:

  • Faxing, photocopying and other clerical duties as needed.        
  • Other duties as assigned.

Knowledge, Skills and Abilities:


  • Knowledgeable and competent in EMTALA regulation.
  • Knowledgeable in EMR used in all areas of the hospital.
  • Knowledge of applicable state and federal agencies and laws, and knowledge of sources available to interpret such laws.
  • Knowledge of appropriate management practices and organizational behavior.
  • Knowledge, understanding, and adherence of telephone etiquette standards.


  • Meets all skills and abilities of a Critical Care or Emergency Department Registered Nurse.


  • Ability to communicate effectively while maintaining effective working relationships with staff members under one’s direction, other departments, families of patients, practitioners/physicians, volunteers, as well as other individuals.
  • Demonstrated ability and willingness to apply the philosophy, purpose, and goals of Administration and the Nursing Services department.
  • Ability to assess staffing needs of all Nursing divisions of the hospital.
  • Ability to self-evaluate, as well as supervise and evaluate the work of others.
  • Ability to develop and organize reports.
  • Ability to design and conduct independent research for completion of project assignments.
  • Ability to adhere to the Staff Code of Ethics of the department.

AVH Values: All AVH employees will effectively demonstrate these values:

  • Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
  • Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
  • Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone.  Success is about the whole team.
  • Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
  • Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
  • Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
  • Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.

Management Competencies:  All AVH management staff (Supervisor, Manager, and Assistant Director) will effectively demonstrate these behaviors:

Conflict Management

Problem Solving

Timely Decision Making

Process Management

Fairness to Direct Reports

Hiring & Staffing

Developing Direct Reports

Education and Experience:


  • Graduate from accredited school of Registered Nursing.
  • Baccalaureate degree in nursing is preferred.


  • Minimum of five (5) years of experience in the hospital settings required.
  • Minimum of three (3) years of supervisory experience in the hospital settings required.

Required Licensure and/or Certifications:

  • Current licensure as a Registered Nurse in the State of California
  • Current ACLS certification.
  • Current BLS certification.
  • PALS certification required within 6 months of hire.
  • CPI certification required within 2 months of hire.

AVH Conduct/Compliance Expectations:

  • Ability to adhere with AVH Absenteeism and Tardiness Policy
  • Ability to adhere with AVH Leaves of Absence Policy
  • Ability to adhere with AVH Paid Time Off (PTO) Policy
  • Ability to adhere with AVH Recording of Hours Worked Policy
  • Looking for an opportunity to work in healthcare the way you always dreamed you could? At Antelope Valley Hospital, our employees are at the heart of what we do best – delivering high quality, patient-centered healthcare.

    Antelope Valley Hospital, a 420 bed acute care facility, located just 60 miles north of Los Angeles, the Antelope Valley is one of Southern California’s fastest growing communities. We are a Level II Trauma Center and Joint Commission Primary Stroke Center Accredited. Serving the community for over 50 years, our non-profit hospital has grown to be the preeminent healthcare facility for our district’s nearly 1.2 million residents. 

    An Equal Opportunity Employer.


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